Terms of Service
Last updated September 2026
By joining the waitlist, creating an account, installing the RankSage Connect WordPress plugin, using our API or connector, or otherwise using RankSage, you agree to these Terms and our Privacy Policy. If you’re acting for a company, you confirm you can bind it. RankSage is a business tool intended for commercial use.
1. The service
RankSage connects the analytics, search, project-management and other tools you authorize, together with an optional on-site tracking script and the RankSage Connect WordPress plugin, to show how your business appears in search results and in the answers of AI assistants, to analyse your traffic and content, to recommend and draft improvements, to monitor public mentions of your brand (Social Scout), and to notify search engines when your pages change. We also offer an API and a connector for AI assistants. RankSage is in early access; features may change, be added, or be removed.
2. Eligibility & accounts
You must be 18+ and able to enter a binding contract. Keep your login secure and your information accurate; you’re responsible for activity under your account and must report unauthorized use.
3. Acceptable use
You may analyze only properties you own or are authorized to manage, and use Social Scout to monitor public mentions of your own brand and competitors. You may not: connect properties you don’t control; reverse-engineer, scrape, or copy the platform; exceed rate limits; resell or sublicense without consent; use it to build a competing product; or transmit malicious code. API keys and connector tokens are confidential: you’re responsible for everything done with them, and we may revoke them if they’re abused. We may suspend accounts that break these rules.
4. Your data
You own the data you connect or generate. You grant us a limited license to process it to provide the service; we don’t claim ownership, don’t sell it, and don’t use it to train AI models. You confirm you have the rights and consents needed to connect any tools or data, including on behalf of clients. You can export your data from Settings at any time and schedule deletion of your account; deletion takes effect after a 14-day grace period during which you can cancel it. Our DPA is available on request.
5. Tracking script and WordPress plugin
The RankSage tracking script and the RankSage Connect plugin are for sites you own or control. As the controller of your visitors’ data, you’re responsible for a lawful basis, any required consent (GDPR, ePrivacy, DPDP, CCPA), and an accurate visitor notice; the script’s bot-detection signals can act as a device fingerprint, so load it only after consent where your visitors’ law requires it. We provide opt-out and consent controls (in our developer docs) and honor Do Not Track and Global Privacy Control. The plugin is open source under the GPL; its own documentation describes exactly what it sends. You indemnify us for unlawful deployment.
6. Social Scout
Social Scout surfaces publicly available mentions of your brand and competitors. It doesn’t access private or login-gated content. You’re responsible for using its outputs lawfully and in line with the source platforms’ terms.
7. Third-party integrations and connected AI assistants
The service relies on third-party tools and APIs that may change, rate-limit, or become unavailable outside our control. Where you connect Google services, our use of Google data follows the Google API Services User Data Policy, including Limited Use. Where we write to a connected tool at your request, for example exporting tasks to your project tracker, you confirm you have permission to do so in that tool. If you connect an AI assistant to RankSage through our connector or API, it acts only with the permissions you grant, and its provider’s terms govern what that assistant does with the results. Your use of each integration is also governed by that provider’s terms.
8. Search-engine notifications
When you ask us to notify search engines about new or changed pages, we submit those page addresses on your behalf through IndexNow and, where you have connected it, Google’s Indexing API. You confirm you own or control the site. Search engines decide independently whether and when to crawl or index a page; we don’t guarantee indexing, rankings, or timing.
9. Billing and trials
Paid plans are billed monthly in advance and processed by Razorpay; we don’t store card details. Where a free trial is offered, it lasts 14 days; a payment method may be required to start it, and the paid subscription begins automatically when the trial ends unless you cancel before then. Whether a plan renews automatically is stated at checkout: where it does, you can cancel before the renewal takes effect; where it does not, access ends at the close of the paid period unless you renew. We give 30 days’ notice of price changes. Usage-based add-ons, where offered, are billed as described on the pricing page. Fees exclude taxes; GST is added for customers in India and shown on your invoice. See our Refund Policy.
10. Cancellation
Cancel anytime in account settings; you keep access until the end of the current billing period, after which the account becomes inactive. Cancelling during a trial stops the paid subscription from starting.
11. Intellectual property
RankSage owns the platform, software, models, designs, and trademarks; you get a limited, non-transferable right to use it. Feedback you give may be used without obligation. Aggregated, de-identified statistics may be used to operate and improve the service.
12. Disclaimers
The service is provided “as is,” especially in early access. We don’t warrant uninterrupted or error-free operation, and we don’t guarantee the accuracy of third-party data or any particular rankings, traffic, or results. Parts of the service are AI systems: the in-product assistant is an AI chat system, and drafts, briefs, and summaries it produces are AI-generated content that requires human review before use or publication. AI outputs and visibility metrics may be inaccurate or, for AI engines, vary between runs — treat them as directional and verify before relying on them. Outputs shouldn’t be your sole basis for material decisions.
13. Limitation of liability
To the maximum extent permitted by law, we’re not liable for indirect, incidental, special, or consequential damages, or lost profits, revenue, or data. Our total liability for any claim is capped at the fees you paid in the 12 months before it. Some jurisdictions don’t allow these limits, so they may not all apply to you.
14. Indemnification
You’ll defend and indemnify RankSage against third-party claims arising from your breach of these Terms or law, your use of the tracking script, the WordPress plugin or Social Scout, or your handling of your visitors’ data.
15. Termination
You may close your account anytime. We may suspend or terminate for breach, non-payment, risk to the service, or legal reasons. On termination we delete or return your data per the Privacy Policy. Data-ownership, IP, disclaimer, liability, and indemnity terms survive.
16. Governing law
These Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Maharashtra, India — except where mandatory consumer-protection or data-protection laws of your country give you additional rights.
17. Changes & contact
We may update these Terms and will note material changes by email and the date above; continued use means acceptance. Questions: legal@ranksage.com.
18. Grievance redressal
RankSage is operated from India. If you have a complaint about the service, your data, or a charge, write to grievance@ranksage.com. We acknowledge every complaint within 48 hours and resolve it within 30 days of receipt, and we tell you who is handling it. For billing questions, contact billing@ranksage.com (see our Refund Policy); for privacy requests, privacy@ranksage.com; for legal notices or our registered business details, legal@ranksage.com.