One address. A person answers.
RankSage is built by a small independent team, so there is no ticket routing to fight through. Every message lands with someone who works on the product.
Same address, four kinds of message.
A word in the subject line is enough to route it. Here is what each one gets you.
Support & product questions
Something broken, a number that looks wrong, or a question about what a metric means — include the page URL you were looking at and we can trace the exact evidence behind it.
Sales & partnerships
Plans and founding pricing are public on the pricing page; write if you need an invoice, a security review, or want to talk about an integration.
Security reports
Found a vulnerability? Mail the same address with “security” in the subject. We read these first, we do not take reports personally, and we will credit you if you want that.
Press & research
Questions about the methodology page, the measurements behind a number, or the product's research basis — happy to walk through any of it.
Where else to find us.
Developer and agent documentation lives at /developers. For how every number is measured, see the methodology page.